Privacy Policy

Privacy Policy

As of November 11, 2025.

Introduction

Dolmen Insurance Brokers Limited (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This notice explains how we collect, use, and protect your personal data.

Who We Are

Dolmen Insurance Brokers Limited is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 978635. Registered with Companies House under registration number FC040804. Principal place of business: Unit 7 Carrickbracken Business Centre, 121 Camlough Road, Camlough, Newry, Co Down BT35 7JR.

We act as a Data Controller for the personal data you provide to us.

What Data We Collect

We may collect the following types of personal data:

· Name, date of birth, and contact details (address, phone, email)

· Details of the risk to be insured (e.g., vehicle details, property information)

· Payment details and history

· Claims history and previous quotes

· Sensitive data where necessary (e.g., health details, motoring convictions, criminal records)

If you provide information about other individuals (e.g., named drivers), you must ensure they are aware of this notice.

Why We Collect Your Data

We process your data for:

· Arranging and administering insurance policies

· Providing quotes and handling claims

· Meeting legal and regulatory obligations

· Fraud prevention and risk assessment

· Marketing (where you have consented)

Legal Basis for Processing

We rely on:

· Performance of a contract (to provide insurance services)

· Legal obligations (FCA and regulatory compliance)

· Legitimate interests (business operations and fraud prevention)

· Consent (for marketing and sensitive data where required)

Sharing Your Data

We may share your data with:

· Insurers, underwriters, and other brokers

· Regulatory bodies (e.g., FCA, ICO)

· Fraud prevention agencies

· IT service providers and secure data storage partners

We will never sell your data to third parties.

Data Retention

We retain your data only as long as necessary for the purposes outlined above and in line with legal and regulatory requirements.

Your Rights

You have the right to:

· Access your personal data

· Request correction or deletion

· Object to processing or request restriction

· Data portability

· Withdraw consent (where applicable)

To exercise these rights, contact us at: Email: camper@dolmen-insurance.co.uk

Phone: 028 96016848

Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

Contact Details

For privacy-related queries, contact our Data Protection Contact Person at: Email: pc@dolmen-insurance.co.uk

Address: Unit 7 Carrickbracken Business Centre, 121 Camlough Road, Camlough, Newry, Co Down BT35 7JR

Complaints

If you have any concerns about our use of your personal data, you may make a complaint to us using the contact details provided above.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the Information Commissioner’s Office (ICO).

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint